Frequently Asked Questions
We’d like you to be informed. Click to show the answers to all of your burning questions…well, the answers to these frequently asked heating and air conditioning questions anyway. If you don’t find your answer here, Leave a Reply or Contact Us.
We have a Diagnostic Charge of $59.00 in our local service area and a slightly higher rate for outside our local area. When we make a diagnosis we will tell you what is wrong and what it would cost to repair the problem regardless of how long it takes or how much material we use.
That covers our cost for our service tech and his truck stocked with all kinds of tools and parts to come to your home or office and determine what broke and how to fix it.
Well then you just pay the Diagnostic Charge.
We have several different maintenance plans
to choose from–prices range from $69 for a one-time Professional Cleaning and Precision tune-up to our “Platinum” plan with convenient monthly charges to your credit or debit card. Call us for more details, (812) 858-4000
Our home comfort specialist will come to your home or business on your schedule and perform a complete Energy Audit for FREE
. Then we can recommend the best system to meet your needs and budget. Evening and weekend appointments are available for your convenience. Estimates can be requested
on our website.
Yes, we can work on a wide variety of brands and we are also certified to do warranty work on most brands. Please call us to inquire about specific brands.
Yes, we offer financing with approved credit through Wells Fargo Financial National Bank. Please call to inquire about the details, (812) 858-4000
or visit our financing page to apply online
Yes, we sell and service Kohler Natural Gas Stand-by generators, as well as other brands. Please give us a call so we can help you.
We certainly do. We have a wide variety of filters in stock in our office call or stop by to inquire about specific filters. If we don’t have it in stock we can order it for you. Also check our coupons section for special offers.
Yes our technicians realize the importance you place in caring for your home. We always place runners and wear shoe covers to protect your floors. We pledge to leave your home as clean when we leave as it was when we entered.
Of course not. We don’t like paperwork, but we expect you don’t either. We handle all the registration for warranties on new installations
and mail you a copy. We also keep a copy on file for you at our office just in case that pesky paperwork gets misplaced.
We can! Our highly-qualified technicians are on call evenings and weekends. Call our office at(812) 858-4000
and our answering service will get in touch with our techs after regular business hours.
We prefer that you be present at the time we arrive, but if that is not possible you can contact our office to make other arrangements for us to get a signature on our paperwork. We may not like paperwork, but we do have to use it from time to time. Evening and weekend appointments are available, and if you are on one of our maintenance plans
, there is no after-hours charge!
You can call our offices to set up a time for us to repair your water heater or install a new one. Cold showers are almost as bad as paperwork.