The Difference Between Regular and Emergency Furnace Repair

Furnaces typically work without any issues, especially if they are less than 3 years old.  Regular maintenance decreases the likeliness of running into a trouble with your furnace as well.  However, there may be times where a furnace just isn’t working right, so it is important to understand the difference between a regular furnace repair need and an emergency repair need.

If you live in the Tri-state, you understand what kind of emergencies can occur in the dead of winter.  There are instances in which you may be in need of emergency furnace repair or system replacement.  With some general investigation, you should be able to determine whether your furnace only needs some minor attention, or if it will take a licensed expert to solve the problem.

How To Know If You Should Call In A Professional

1. The Problem Seems to be With the Electrical Components

Electrical components play a vital role in how your entire home functions.  You are reliant on the electrical system in your home to provide power you need to continuously run your heating or cooling systems.

If your lights flicker when your system is running, it may be a good indicator that it is time to call a professional to come diagnose your unit.  A solid understanding of even the basics of your electrical system can provide you with the knowledge you need to spot potential hazards, but you should still consult a professional.

View the video below if you’d like to see some basic information about every home’s electrical system and also basic electrical system safety. – Electrical Safety Foundation International, Home Electrical Safety, via Youtube

If you are uncertain about exactly what is the problem with the electrical system, do not try and repair the system yourself.  Electrical systems can be dangerous to tamper without the proper knowledge and training.

2. The Furnace System is Making Loud or/and Unusual Noises

Even when a furnace appears to be running without any issues, they can start making loud or unusual noises, seemingly out of the blue.  If you are certain the noise is coming through the ductwork, you may need to insulate your ductwork in order to bring down the noise.  If the furnace itself is to blame for the noise, it could be one of several things:

  • Pilot light is improperly adjusted
  • The blower motor lubrication ports need oiling

Sometimes, the nature of the noise can hint at what the underlying problem is.

a. Popping/Pinging Noise: This could perhaps be due to thermal expansion.  That is, the ductwork is expanding or contracting due to the change in temperature.

b. Squealing Noise: Perhaps a belt that connects the fan to the motor is slipping or may need replacement.

c. Rattling Noise: There may be loose panels that should be tightened.

d. Grinding Noise: Possibly motor bearings in need of repair.  Definitely call a service professional if this is happening to you.

3. The HVAC System is Repeatedly Turning Itself Off and On

If your issue with your furnace seems to be that it continuously turns itself off and then on, you may have a worn out air filter.  Try remember when the last time you had your air filters replaced, as that could hint at whether it actually is an air filter or not.

If the filter is new and the problem is still occurring, it may mean that your system has a more serious underlying issue.  It is recommended to call a service professional at this point, as continued use without addressing the issue could stress the compressor and lead to a mechanical failure.


The Surprising Lifespan of Your HVAC Unit

When you’re shopping for a new house, it’s exciting to imagine yourself working in your new kitchen, reading books for your kids’ bedtime in their sweet new rooms, or being more productive than ever in an office space that’s entirely your own. What people often forget to consider, though, is how many years they’ll have with their new home’s HVAC unit! Here are some tips for figuring out how long your unit will last.

The Average Life Expectancy

An HVAC unit that has been properly and regularly maintained should last between 10-25 years and a furnace should last you anywhere between 15-25 years. You may even get a few more years out of them if you’ve been sure to work with your HVAC technician on keeping them in tip-top condition!

If you’ve just bought your home and are wondering how much life is left in the existing HVAC unit, our best tip is to go ahead and get an expert to come do a diagnostic test on your unit. They should be able to tell you if there are any big issues or whether the wear and tear on your unit is out of the ordinary.

Be sure to pay attention to your unit’s performance before their visit so that you can tell them how comfortable your home has been. Does it take a long time for your unit to heat up or cool off a room? Does it make a lot of noise? Are your energy bills super high? These things can be indicators that your unit is working in overdrive to compensate for some broken or deteriorated parts.

The good news?

You may be surprised to learn that we at BNG Heating & Cooling are all about making your HVAC system last as long as possible! That’s why we offer maintenance plan packages—where we come by on a regular basis to analyze the health of your unit. We do this because we believe that an ounce of prevention is worth a pound of cure! Every day, we encounter issues on our maintenance visits that we can quickly resolve but that would have posed a serious problem (and expense) if they had gone unnoticed.

Another bit of good news? When the time does come for your system to be replaced, we’re offer deals on the best units in the business because we’re an Authorized Bryant Dealer. Our aim is to equip you with a unit that’s going to last you twice as long as your last one and energy-efficient enough to save you money in the long run. Oh, and we offer really flexible financing options, so that the unexpected expense of a new unit doesn’t hit you too hard.

If you’re ready to make your home comfort, energy efficiency, and air purification a priority, then it’s time to give us a call. We’re ready to send one of our technicians to your house today!

When You Should Be Adjusting Your Thermostat

Are you the type of person who sets the thermostat to 71° and “Auto” then never touches it again? Or are you the kind of person who is constantly adjusting the thermostat throughout the day?

Well, we’re here to tell you that neither of these thermostat personality types are doing a good job of keeping their energy bills low. If you want to start seeing lower energy bills, then here are a couple of often-overlooked occasions when you should be adjusting your thermostat:

When You’re in the Kitchen All Day

“Cooking up a storm” can really increase the temperature in your house, starting with the kitchen. And, since we’ve found that many of you keep your thermostats in or near the kitchen, a raised temperature in the kitchen tends to affect the whole house.

The solution?

Go ahead and lower the temperature on your thermostat when you know you’ll be cooking a lot—especially with the oven—so that when things heat up, you’re more likely to reach a normal temperature. Doing this will not only benefit your energy consumption on a regular basis, but it will likely help you prepare your home for whoever it is you’re cooking for. You’d hate to invite them into a sweaty house party!

When You’re Not Home said in a recent report that turning your thermostat down for 8 hours per day will help you see a reduction in energy consumption from 5-15% per year. That means that if you were to start lowering your temperature when you leave for work every morning (in the winter—and raising it a bit in the summer), you could save 10-15% on your energy bills every year!

We always recommend setting it back 5-10 degrees, so that your system can easily adjust back and forth.

To make it even better—you can adjust the temperature when you go on trips away from the house for extended periods of time.

Consider a Smart Thermostat

Many smart thermostats adjust not only according to when you’re home or not, but also according to your daily in-house routine. Do you regularly make it cooler before bedtime?


Your thermostat will take note of that and start doing it on its own. Sounds fancy, huh? The good news is that, while the price of making your house a smart home may seem high up front, the products are made to save you money in the long run!

We’re proud to offer these and other new thermostats to our customers! Call us at BNG Heating & Cooling to talk to one of our associates about installing one in your home, so that you can start saving TODAY!

How To Keep Your Home Warm During an Outage

It’s winter in the midwest, and you know what that means: severe storms and inconvenient power outages!

When these storm systems hit us in the bitter cold, the threat of losing power—and heat to our homes—can become dire. Make sure to read these tips, so you’re not left in a dangerous situation in the coming months.

Put Safety First

While sometimes candles are the only thing you can use to provide light in your home, lighting too many puts your home at risk of catching fire. Think ahead by investing in small, portable heaters! Be sure to pay attention to whether or not the heater is battery-powered. Even if you have a home generator, it would be wise to have battery-powered or propane-powered heaters so that you don’t use more of your generator’s power than you have to.

It’s also smart to make sure that you have a CO2 detector installed, so that it can protect you from the gaseous fumes you’ll likely be emitting in your home.

Create Natural Warmth

Once you lose power, your home will start losing heat through openings like windows, doors, and crawlspaces. The speed of this heat loss will increase depending on the quality of your insulation. Prevent this from happening by making sure that your openings are sealed and that you have sufficient insulation to keep your home as warm as possible.

It’s also smart to make sure that every member of your family has a good, heavy winter coat. We’d also suggest investing in some battery-powered heating blankets, which are expensive but worth it in dire circumstances.

Invest in a Generator

You never need a generator until you NEED a generator. Protect your family by thinking ahead on this one. We give you all our best advice for picking out a generator that’s best for your home here.

Put BNG Heating & Cooling on Speed Dial

In case of an emergency, you know that our team will be prepared and ready to take on whatever problems you’re facing! Our 24/7 emergency service number is (812) 858-4000. Save it and call us when you need help!

Is Your Home Ready for the Bitter Cold?

It’s almost that time of year!

Time to make the rounds at your house and make sure that it’s ready to withstand the colder temperatures ahead.

Cover the basics.

If you’re going into the winter months without making sure that your home is properly insulated and your basement and crawlspace pipes have been sufficiently wrapped, you should expect to run into some winter trouble.

We recommend finding a good checklist, like this one here, and making sure you’ve covered all the basics.  

Get your ventilation inspected.

Proper ventilation is crucial when it comes to effectively keeping your home comfortable despite inclement weather.

Even more importantly, a well-ventilated home lessens your risk of carbon monoxide poisoning. Gas stoves and furnaces can be sources of carbon monoxide if left unchecked. That’s why we recommend installing carbon monoxide detectors on each floor of your house.

Make sure your furnace is in tip-top shape.

The furnace is your best friend during harsh winter months, but it can quickly become your worst enemy if it stops working. Make sure that you have the best furnace for your home and that it has been inspected before it starts working overtime.

One way to make sure that your furnace doesn’t get overworked is to make sure your furnace filters have been changed. Learn more about how to take care of your furnace filters here!

Consider the possibility of an outage.

You never know when you’re going to have a severe ice storm that knocks out the power on your block. Being prepared with the right generator for your home makes all the difference in the world! Check out last month’s blog on being severe-weather-ready right here.

Want help making sure your home is winter-ready?

Call us to schedule your winter maintenance appointment today!

The Best Furnace for YOUR Home

When our customers ask what kind of furnace we recommend, the answer is easy: natural gas, of course!

The energy efficiency offered by natural gas is unmatched by oil and electric options. Here’s why:

Natural gas is more affordable.   

The high level of energy efficiency offered by natural gas furnaces save homeowners on energy bills, and not by a small amount.

This Scientific American article cites that the average American homeowner will pay only about $732 to heat their home with gas this winter, as opposed to the $2,535 that homeowners with oil heating will pay.

We choose natural gas furnaces for our clients not only because they are the most efficient and affordable but because our region of Indiana experiences weather that natural gas furnaces are well-suited to handle.

While many homeowners choose to use oil furnaces, we advise our clients to take note of the rising costs of oil and the stability of natural gas’s low price.

Simply put—investing in natural gas is a safer bet.

As a second choice, we recommend heat pumps over electric furnaces.

If gas is not available, we always direct our clients to learn more about the energy-efficient option they have in heat pumps.

Electric furnaces may have a lower up-front installation and equipment cost, the cost over time is much more expensive than with natural gas or heat pumps.

Because Indiana’s climate is generally moderate, we’re able to get really good “bang for your buck” with heat pumps.

Heat pumps do use electricity, but far less than electric furnaces do, allowing the cost of heating your home to stay on the lower side.

Want to talk directly to one of our experts?

Call one of our locations or go online to schedule your consultation today. We’ can look at your home and your budget to choose the perfect heating option for YOU!

Your Guide to Furnace Filters

The air filters that you walk past every day—in the wall or on the floor of your common areas—are easy to remember.

It’s pretty noticeable when air isn’t flowing as freely or when there’s a musty scent filling the room. We find that most of our customers aren’t as likely to remember the furnace filters that need changing.

When we discover that their home comfort issues lie in an unchanged furnace filter, their energy bills drop, the air quality in their home improves, and their furnace goes back to functioning normally.

Here are some of the basics about furnace filter maintenance that you may not already know:

They’re crucial to your furnace’s function.  

This is because most people don’t give much thought to their furnaces—as long as it’s keeping them cool in the summer and warm in the winter.  If you’re one of those people (it’s okay—that’s what we’re here for!), here’s exactly what a furnace does.

The furnace filter, specifically, protects the blower fan from the dust and other debris that the return duct is pulling in.

They should be changed regularly.

Likely way more regularly than you’re changing them right now.

It’s recommended that you change out or clean furnace filters every three months.

This will keep your furnace running at tip-top efficiency! We know this is a hassle and easily forgettable, and that’s why we include furnace maintenance in our maintenance packages. We send you reminders on the most important home comfort to-do’s!

If you’re taking care of your furnace filters, you’re taking care of your furnace.

Clean, operational furnace filters are completely essential to the smooth functioning of your furnace, which is essential to the smooth functioning of your entire home comfort system.

Letting yourself slide on furnace filter maintenance could have serious consequences to both your system and your wallet.

You don’t want to get stuck with premature replacement costs OR high energy bills.

Be proactive!

Call one of our locations or go online to schedule your expert consultation today.

We’ll make sure your furnace is getting the attention it needs.