We’ve all been in need of emergency air conditioning repair before. Whether you need a quick tune-up, or you need air conditioning service NOW, it’s important that the work is done correctly, efficiently, and for a fair price. The heating and cooling system is one of the most complex systems that can be found in a home, so it’s essential that the HVAC service provider you hire is well-trained to deal with the inherent safety issues in furnaces and AC units, as well as doing the job properly.
Thanks to our modern, connected world, it is easier than ever to investigate industry regulations and real customer experiences with local companies. Here are some tips on finding the right HVAC professional for you!
Do your research
Before hiring an HVAC service provider, ask about licensing, liability insurance, and bonding. Many states even require these regulations! These certifications mandate that employees meet minimum education and on-the-job experience requirements, as well as pass regular written exams! Liability insurance is also an important element, as it serves to protect the homeowner (that’s YOU) in the case of accidental damage or injury.
Ask for referrals
Ask friends, neighbors, and co-workers for contractor referrals. You can contact local trade organizations for names of members in your area. Don’t have anyone to ask in your area? Ask contractors for customer references and call them directly. Ask about the business’ installation or service performance, and if they job was completed on time and within budget.
Take advantage of online reviews
Facebook, Google, Angie’s List, Better Business Bureau, Yelp – the list goes on and on to find personal reviews left by employees and customers about local businesses. Don’t just look for bad reviews, as good reviews can tell you about what a business values in customer service and of any specials/rebates you may want to ask about!
Get written, itemized estimates
If you want time to think on your decision, or want to compare bids, ask for a complete written proposal. This will not only help you remember everything your system may need now, and recommended service for the future, but it also keeps everyone honest about the agreed upon price and deadline.
Follow your gut
Even after your research, don’t feel like you have to go with the first company you speak too. If you get a weird vibe or something feels off, RUN AWAY! These workers will be in and around you home, and they should make you feel comfortable and safe.
An HVAC contractor will play a crucial role in your home’s comfort, air quality, and safety. At BNG, we stand behind our reputation 100% before, during, and after the work is done. If you’re ready to talk about a new system or get a FREE second opinion, give us a call at 812.858.4000 today!